Contact information

Trade name: bisma safdar

Phone number: 03165535632

Email: safdar.k5626@gmail.com

Physical address: Street No. 4, 34450, Pakistan

VAT number:

Trade number:

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • Standard Shipping: 5–10 business days
  • Express Shipping (if available): 2–5 business days

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, customs clearance, or other unforeseen circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may offer free shipping on eligible orders or during promotional events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number (where available), allowing you to monitor your shipment's progress.

International Shipping

We ship to selected international destinations. International customers may be responsible for customs duties, import taxes, or additional fees charged by their local customs authorities. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Shipments

While we work with trusted shipping carriers, delivery delays may occasionally occur due to factors beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team, and we will assist you in tracking your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping package

We will review your request and work to resolve the issue promptly.

Order Changes and Cancellations

Orders may only be changed or cancelled before they have been processed for shipment. Once an order has been shipped, changes or cancellations are no longer possible.